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Digital Literacy Support

Building confidence with everyday technology

At P2E Growth & Development CIC, we provide calm, practical digital literacy support for people who feel unsure, overwhelmed, or left behind by technology. Our support focuses on confidence, understanding, and independence — not speed or technical jargon. We work at your pace and create a safe, non‑judgemental space to learn.

How We Can Help

We support people with a variety of technology to:

  • Use smartphones, tablets, and computers with more confidence
  • Access essential services online
  • Reduce anxiety around digital tasks
  • Build everyday digital skills that support independence

Support is practical, hands‑on, and based on real‑life needs.

Our Approach

All digital support at P2E Growth & Development CIC is:

  • Patient and non‑judgemental
  • Trauma‑informed
  • Neurodiversity‑affirming
  • Accessible and inclusive
  • Focused on confidence and independence

We recognise that digital exclusion is not a personal failure — it’s a systems issue.

What Support Includes

Our digital literacy support may include help with:

  • Email, passwords, and online accounts
  • Completing online forms and applications
  • Booking appointments and accessing services
  • Video calls and online communication
  • Staying safe online and recognising scams

We break tasks down into clear, manageable steps.

Important to Know

Digital literacy support is educational and practical. We do not provide IT repair or technical diagnostics. If specialist technical support is needed, we can help signpost to appropriate services.

Who Is This Is For

Digital literacy support may be helpful if you:

  • Feel anxious or lacking confidence with technology
  • Are aged 50+ and want patient, supportive help
  • Are neurodivergent and prefer clear, step‑by‑step support
  • Are returning to work, learning, or online services
  • Want practical help without judgement

Get Digital Support

If technology feels confusing or stressful, you’re not alone. Get in touch to find out about digital literacy sessions or to talk things through.

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